Privacy Policy
At Expervitit, your privacy is not a checkbox. It is a commitment we take seriously under the Personal Data (Privacy) Ordinance (Cap. 486) of the Laws of Hong Kong, commonly referred to as the PDPO. This policy tells you exactly what we collect, why we collect it, and what we do with it. No confusion, no fine print surprises.
What We Collect
When you shop or interact with us, we may collect the following:
- Your name and delivery address
- Your email address and contact number
- Browsing behavior on our website via cookies
- Any information you voluntarily share when contacting us
Why We Collect It
We collect your data for specific, legitimate reasons only:
- To process and fulfil your orders accurately
- To send you shipping confirmations and order updates
- To respond to your enquiries sent to info@expervitit.com
- To improve your browsing experience on our website
- To comply with our legal obligations under Hong Kong law
What We Do Not Do
This is where Expervitit is different. We do not:
- Sell your personal data to any third party
- Use your data for unsolicited marketing without your consent
- Transfer your data outside Hong Kong without appropriate safeguards as required under the PDPO
- Retain your data longer than necessary for the purpose it was collected
Your Rights Under the PDPO
Under the Personal Data (Privacy) Ordinance (Cap. 486), you have the right to:
- Request access to the personal data we hold about you
- Request correction of any inaccurate personal data
- Withdraw consent for data use where applicable
- Lodge a complaint with the Office of the Privacy Commissioner for Personal Data (PCPD) of Hong Kong if you believe your rights have been violated
Data Security
We apply reasonable procedural and organizational measures to protect your personal data from unauthorized access, disclosure, or loss in accordance with our obligations under the PDPO and the Electronic Transactions Ordinance (Cap. 553) of the Laws of Hong Kong.
Contact Us
If you have any questions about this policy or wish to exercise your rights under the PDPO, reach out to us directly:
Email: contact@expervitit.com Hours: Monday to Friday, 10:00 AM to 7:00 PM HKT
We will respond to all data related enquiries within 5 business days as guided by the PDPO framework.